Privacy policy

This Privacy Policy explains how Astra Vision Ventures SARL (operating under the brand Innovia Agency) collects, uses, stores, and protects personal data obtained through its website www.innoviaagency.com and its services, in compliance with the General Data Protection Regulation (EU 2016/679) (“GDPR”).

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Article 1 – Data Controller

 

The data controller responsible for your personal data is:

Astra Vision Ventures SARL
16, Rue d’Epernay, L-1490 Luxembourg
RCS Luxembourg: B293279

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Article 2 –  Personal Data

 

We may collect and process the following categories of personal data:

Identity data: full name, title, company name

Contact data: email address, phone number, mailing address

Project-related information: scope, objectives, budget estimates, preferences

Technical data: IP address, browser type, device information, cookies

Usage data: interactions with the website, pages visited, time spent

Marketing preferences: consent to receive newsletters or updates

 

This information is collected when you:

– Submit a contact or quote form

– Register for our newsletter

– Use our website and its features

– Communicate with us directly (email, phone, social media)

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Article 3 – Purpose and Legal Basis of Data Processing

 

We process your data for the following purposes:

 

You will always be informed when your consent is required, and you may withdraw it at any time.

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Article 4 –  Retention Period

 

We retain your personal data only as long as necessary:

Contact and quote information: up to 3 years from the last interaction

Newsletters and marketing: until consent is withdrawn

Analytics and cookies: as defined in our Cookie Policy

Once this period has expired, your data is securely deleted or anonymized.

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Article 5 – Data Sharing and Third Parties

 

We do not sell or rent your personal data. However, your information may be shared with trusted third parties who assist us in delivering our services, under strict confidentiality agreements.

These may include:

Hosting providers (e.g., Hostinger)

Analytics services (e.g., Google Analytics)

Marketing platforms (e.g., Mailchimp)

Freelance contractors working on client projects (when necessary)

When these third parties are located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

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Article 6 – Cookies and Tracking Technologies

 

Our website uses cookies to enhance your experience, analyze traffic, and offer personalized content.

Cookies may be:

Essential (e.g., for form submission)

Analytics-related (e.g., Google Analytics)

Marketing-related (e.g., for remarketing)

You can manage your cookie preferences at any time through our [Cookie Settings] banner or your browser settings.

For full details, please refer to our [Cookie Policy].

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Article 7 – Your Rights Under GDPR

 

You have the following rights concerning your personal data:

Right of access – to know what data we hold and how it’s used

Right to rectification – to correct incomplete or inaccurate data

Right to erasure – to request deletion of your data (“right to be forgotten”)

Right to restriction – to limit processing in certain circumstances

Right to object – to object to processing based on legitimate interest

Right to data portability – to receive your data in a machine-readable format

You may exercise these rights at any time by contacting:
📩 info@innoviaagency.com

You also have the right to lodge a complaint with the Luxembourg Data Protection Authority (CNPD):
https://cnpd.public.lu

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Article 8 – Data Security

 

We implement appropriate technical and organizational security measures to protect your personal data, including:

– SSL encryption on our website

– Secure hosting environments

– Access control and confidentiality contracts with collaborators

However, no transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

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Article 9 – Changes to this Policy

 

We reserve the right to update this Privacy Policy at any time, in accordance with changes in legal obligations or internal procedures. You will be notified of significant changes via our website or direct communication.

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Contact

For any question about this policy or your data:

Astra Vision Ventures SARL
📬 16, Rue d’Epernay, L-1490 Luxembourg
📧 info@innoviaagency.com

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This document was last updated on 25.04.2025